Support and return claims · Traffic
What customers ask
Captured from the test run on real Flipkart listings, 18 Oct. The list shows the model in use, the frontier model. Open a row to see both models.
90sessions · 36 Hinglish, 17 Hindi, 37 English
₹27.45LLM cost of this run
₹0.305per session, average
2,736 msp50 · p99 10,261 ms
0sessions flagged by the rubric
Question types
7 types · click to filter| Session | Customer asked | Type | Lang | Latency | Cost | Status |
|---|---|---|---|---|---|---|
| s001 | Box mein charger nahi tha, sirf cable thi. Charger bhejo ya return karo. | ● Not as described | Hinglish | 3,042 ms | ₹0.336 | ok |
| s002 | मेरा ऑर्डर अभी तक नहीं पहुंचा, और सुबह से ट्रैकिंग में बस आउट फॉर डिलीवरी ही दिख रहा है! आखिर यह कब तक आएगा? | ● Delivery status | Hindi | 2,817 ms | ₹0.124 | ok |
| s003 | मैंने 5G के लिए लिया था पर फोन में सिर्फ 4G आ रहा है। क्या फोन खराब है? | ● Warranty or service centre | Hindi | 7,041 ms | ₹0.536 | ok |
| s004 | Namaste, pickup agent ne exchange value ₹7,500 se ghatakar ₹5,500 kar di hai. Mera phone theek tha, aur main office ke kaam ke liye roz call karta hoon. | ● Exchange dispute | Hinglish | 3,964 ms | ₹0.397 | ok |
| s005 | Phone ke back panel pe kaafi gehre scratches hain, ye used jaisa lag raha hai. | ● Damage claim | Hinglish | 10,261 ms | ₹0.573 | ok |
| s006 | Battery drains from full to 20% in half a day. Please replace the phone. | ● Warranty or service centre | English | 3,238 ms | ₹0.343 | ok |
| s007 | Mujhe refund processed dikh raha hai, lekin mere bank account mein abhi tak paisa nahi aaya hai. | ● Refund status | Hinglish | 2,093 ms | ₹0.116 | ok |
| s008 | I ordered Ink Black but received Blue. | ● Not as described | English | 3,852 ms | ₹0.336 | ok |
| s009 | Hello, the screen was already cracked when I opened the box pls. | ● Damage claim | English | 4,455 ms | ₹0.435 | ok |
| s010 | Namaste, maine 6 GB RAM wala phone order kiya tha, lekin settings mein 4 GB dikha raha hai. Yeh phone office ke calls ke liye use karta hoon, isliye please check karke bata dijiye. | ● Not as described | Hinglish | 2,686 ms | ₹0.375 | ok |
| s011 | How do I get a GST invoice for my order? | ● Other | English | 1,164 ms | ₹0.105 | ok |
| s012 | Namaste, sale ke time pe maine ye phone order kiya tha, lekin pickup agent ne exchange value ₹4,500 se ghata kar ₹1,500 kar di. Mera phone theek tha. | ● Exchange dispute | Hinglish | 2,686 ms | ₹0.384 | ok |
| s013 | The touch screen stops responding sometimes. | ● Warranty or service centre | English | 2,978 ms | ₹0.342 | ok |
| s014 | Tracking is not updating since 3 days only, this is very frustrating! | ● Delivery status | English | 1,367 ms | ₹0.110 | ok |
| s015 | Maine Sky Blue colour order kiya tha, Black aaya hai. | ● Not as described | Hinglish | 2,778 ms | ₹0.339 | ok |
| s016 | I ordered the 12 GB RAM version but the phone shows 10 GB RAM in settings. | ● Not as described | English | 2,726 ms | ₹0.337 | ok |
| s017 | Return pickup was done 5 days back only. When exactly will my refund come? | ● Refund status | English | 1,167 ms | ₹0.110 | ok |
| s018 | Namaste, mera order kal aana tha lekin abhi tak nahi aaya hai. Maine ye sale ke dauran order kiya tha, isliye please jaldi check karke bata dijiye. Dhanyavaad. | ● Delivery status | Hinglish | 1,361 ms | ₹0.124 | ok |
| s019 | Purane phone se data kaise transfer karun? | ● Other | Hinglish | 1,177 ms | ₹0.108 | ok |
| s020 | Bhai mera order kal aane wala tha, lekin abhi tak nahi aaya hai! | ● Delivery status | Hinglish | 1,397 ms | ₹0.115 | ok |
| s021 | फोन के साथ चार्जर आया ही नहीं, अब चार्ज कैसे करूँ? क्या ये मिसिंग सामान है pls? | ● Not as described | Hindi | 2,932 ms | ₹0.377 | ok |
| s022 | Namaste, 3 din se tracking update nahi aaya hai. Main ye phone office ke kaam ke liye use karta hoon, isliye update thoda jaldi milna zaroori hai. | ● Delivery status | Hinglish | 1,190 ms | ₹0.122 | ok |
| s023 | Bhai Lucknow me Apple ka service centre kahan par hai? | ● Warranty or service centre | Hinglish | 2,676 ms | ₹0.332 | ok |
| s024 | When will my order arrive? It says out for delivery since morning. | ● Delivery status | English | 1,188 ms | ₹0.110 | ok |
| s025 | Where is the nearest Motorola service centre in Nagpur? | ● Warranty or service centre | English | 2,535 ms | ₹0.343 | ok |
| s026 | मैंने Mint Green रंग का ऑर्डर दिया था, पर आपने मुझे Black भेज दिया है! यह बिल्कुल गलत है। | ● Not as described | Hindi | 2,735 ms | ₹0.355 | ok |
| s027 | 5G ke liye phone liya tha par ab sirf 4G aa raha hai, kya phone kharab hai pls? | ● Warranty or service centre | Hinglish | 4,865 ms | ₹0.483 | ok |
| s028 | Where is the nearest vivo service centre in Indore? | ● Warranty or service centre | English | 3,074 ms | ₹0.337 | ok |
| s029 | The rear camera is not focusing anymore. It was working properly earlier, but now it is not focusing at all. | ● Warranty or service centre | English | 2,573 ms | ₹0.348 | ok |
| s030 | Hello, I had placed this order during the sale only. The pickup agent has cut my exchange value from ₹4,500 to ₹2,500, but my old phone was fine, sir. | ● Exchange dispute | English | 2,675 ms | ₹0.388 | ok |
| s031 | Mera box thoda daba hua tha, aur ab screen par ek line dikh rahi hai. | ● Damage claim | Hinglish | 4,442 ms | ₹0.466 | ok |
| s032 | Update ke baad se phone apne aap restart ho raha hai, bahut irritating ho raha hai! | ● Warranty or service centre | Hinglish | 3,125 ms | ₹0.352 | ok |
| s033 | Box pehle se daba hua tha na, aur ab screen pe ek line aa rahi hai | ● Damage claim | Hinglish | 5,379 ms | ₹0.534 | ok |
| s034 | I was promised ₹6,500 for my old phone but got only ₹4,500. | ● Exchange dispute | English | 2,690 ms | ₹0.372 | ok |
| s035 | Kya mera delivery address change ho sakta hai? | ● Other | Hinglish | 1,199 ms | ₹0.109 | ok |
| s036 | नमस्ते, मैंने सेल के दौरान यह सामान ऑर्डर किया था और उसका रिटर्न पिकअप 5 दिन पहले हो गया था। कृपया बताइए रिफंड कब आएगा? | ● Refund status | Hindi | 1,213 ms | ₹0.123 | ok |
| s037 | Sir, my phone fell in a bucket of water and now it is not switching on. | ● Damage claim | English | 4,105 ms | ₹0.362 | ok |
| s038 | Pickup agent ne exchange value ₹7,500 se ₹5,000 kar diya! Mera phone bilkul theek tha, phir bhi itna kam kyun kiya? | ● Exchange dispute | Hinglish | 2,990 ms | ₹0.392 | ok |
| s039 | Box mein charger nahi tha, sirf cable thi. Charger bhejo ya return karo. | ● Not as described | Hinglish | 3,087 ms | ₹0.351 | ok |
| s040 | Namaste, mere phone ka peeche wala camera focus nahi kar raha hai. Main ye phone office ke calls ke liye roz use karta hoon. | ● Warranty or service centre | Hinglish | 2,676 ms | ₹0.335 | ok |
| s041 | It is showing the refund as processed but I am not seeing the amount in my bank account. | ● Refund status | English | 1,201 ms | ₹0.110 | ok |
| s042 | नमस्ते, मैंने सेल के दौरान यह फोन ऑर्डर किया था। क्या इस फोन पर बिना ब्याज की EMI मिल सकती है? | ● Other | Hindi | 1,169 ms | ₹0.117 | ok |
| s043 | Namaste, mere order ka GST invoice kaise mil sakta hai? | ● Other | Hinglish | 1,165 ms | ₹0.110 | ok |
| s044 | पिकअप एजेंट ने एक्सचेंज वैल्यू ₹7,500 से घटाकर ₹6,000 कर दी! मेरा फोन तो बिल्कुल ठीक था। | ● Exchange dispute | Hindi | 2,550 ms | ₹0.367 | ok |
| s045 | Hello, when will my order reach? It is showing out for delivery since morning only, pls check and tell me the time. | ● Delivery status | English | 1,199 ms | ₹0.113 | ok |
| s046 | नमस्ते, मेरे फ़ोन का टच कभी कभी काम नहीं करता। मैं इसे ऑफ़िस के कॉल के लिए रोज़ इस्तेमाल करता हूँ, इसलिए यह थोड़ी परेशानी की बात है। | ● Warranty or service centre | Hindi | 3,002 ms | ₹0.356 | ok |
| s047 | Box mein adapter nahi aaya, sirf USB cable aayi hai. Please adapter bhej dijiye. | ● Not as described | Hinglish | 2,540 ms | ₹0.348 | ok |
| s048 | Good morning, I ordered the Lavender colour during the sale but what I received is Blue. Thank you. | ● Not as described | English | 3,332 ms | ₹0.335 | ok |
| s049 | Namaste, maine Blue colour ka order kiya tha, lekin mujhe Black colour aaya hai. | ● Not as described | Hinglish | 3,112 ms | ₹0.351 | ok |
| s050 | Yaar, my phone fell in a bucket of water and now it is just not switching on at all! | ● Damage claim | English | 4,206 ms | ₹0.445 | ok |
| s051 | refund processed dikha raha hai pls par bank mein abhi tak nahi aaya | ● Refund status | Hinglish | 1,197 ms | ₹0.114 | ok |
| s052 | नमस्ते, मेरा फोन पानी की बाल्टी में गिर गया है और अब वह चालू नहीं हो रहा। मैं यह फोन अपने ऑफिस के कॉल के लिए रोज़ इस्तेमाल करता हूँ। | ● Damage claim | Hindi | 4,546 ms | ₹0.457 | ok |
| s053 | मैंने Dark Blue कलर का ऑर्डर दिया था, लेकिन मुझे Silver वाला मिला है। | ● Not as described | Hindi | 2,721 ms | ₹0.353 | ok |
| s054 | Namaste, maine sale ke time par yeh order kiya tha. 3 din se tracking update nahi hua hai. | ● Delivery status | Hinglish | 1,313 ms | ₹0.117 | ok |
| s055 | Namaste, mera return pickup 5 din pehle ho gaya tha. Refund kab tak aayega, please bata dijiye? | ● Refund status | Hinglish | 1,218 ms | ₹0.117 | ok |
| s056 | Back panel pe gehre scratches dekh ke bahut gussa aa raha hai, phone used lag raha hai! | ● Damage claim | Hinglish | 6,038 ms | ₹0.562 | ok |
| s057 | Pls batao, return pickup 5 din pehle ho gaya tha, refund kab aayega? | ● Refund status | Hinglish | 1,108 ms | ₹0.114 | ok |
| s058 | Namaste, kuch din se charging ke time phone kaafi garam ho raha hai. Main ise office ke calls ke liye roz use karta hoon, isliye thodi chinta ho rahi hai. Dhanyavaad. | ● Warranty or service centre | Hinglish | 2,668 ms | ₹0.353 | ok |
| s059 | अपडेट करने के बाद मेरा फोन अपने आप रीस्टार्ट होने लगा है। | ● Warranty or service centre | Hindi | 2,664 ms | ₹0.353 | ok |
| s060 | Namaste, sale ke time maine apne purane phone ke liye order kiya tha, mujhe ₹11,500 bole the lekin mile sirf ₹9,500. | ● Exchange dispute | Hinglish | 2,721 ms | ₹0.383 | ok |
| s061 | नमस्ते, कृपया बताइए कि पुराने फोन से डेटा कैसे ट्रांसफर किया जाता है? | ● Other | Hindi | 1,224 ms | ₹0.113 | ok |
| s062 | Your system is saying the refund is processed but the money is not showing in my bank account at all! | ● Refund status | English | 1,204 ms | ₹0.110 | ok |
| s063 | Hi, how do i charge this phone pls? Charger is not in the box only, is it missing or is it not supposed to come with the phone? | ● Not as described | English | 5,522 ms | ₹0.588 | ok |
| s064 | Good morning, I am using this phone for my office calls every day, so I am sorry to inform you that the camera glass was already broken when the parcel arrived. | ● Damage claim | English | 4,448 ms | ₹0.491 | ok |
| s065 | Since last few days my phone is getting very hot while charging. Please look into this. | ● Warranty or service centre | English | 3,976 ms | ₹0.341 | ok |
| s066 | Good afternoon, I had placed my order during the sale and the tracking has not updated for 3 days now. I am little worried about it, so I am calling to share this with you. | ● Delivery status | English | 1,235 ms | ₹0.116 | ok |
| s067 | Good morning, I had purchased this phone for 5G but it is only showing 4G. Is there some fault in the phone? | ● Warranty or service centre | English | 5,939 ms | ₹0.559 | ok |
| s068 | Sir, the camera glass was already broken when the parcel reached me! I am really disappointed, this is not acceptable at all. | ● Damage claim | English | 4,530 ms | ₹0.440 | ok |
| s069 | मुझे पुराने फोन के ₹14,000 बताए थे, पर मिले सिर्फ ₹11,000। | ● Exchange dispute | Hindi | 2,795 ms | ₹0.391 | ok |
| s070 | Hello, I mostly use my phone for office calls, so I am thinking of buying this one. Could you please tell me if there is any no cost EMI option available on this phone? | ● Other | English | 1,307 ms | ₹0.112 | ok |
| s071 | My order was supposed to come yesterday. Where is it? | ● Delivery status | English | 1,318 ms | ₹0.110 | ok |
| s072 | Can I change the delivery address? | ● Other | English | 1,701 ms | ₹0.104 | ok |
| s073 | Mera phone paani ki baalti mein gir gaya tha, aur ab woh on nahi ho raha hai. | ● Damage claim | Hinglish | 3,232 ms | ₹0.344 | ok |
| s074 | I purchased this phone for 5G only, but it is showing 4G only. Is this phone faulty or what! | ● Warranty or service centre | English | 6,340 ms | ₹0.542 | ok |
| s075 | I ordered Twilight Shadow but received Blue. | ● Not as described | English | 2,963 ms | ₹0.348 | ok |
| s076 | नमस्ते, मेरे फोन के साइड फ्रेम पर डेंट है। यह डेंट डिलीवरी में ही आया था। मैं इस फोन को रोज़ ऑफिस के कॉल्स के लिए इस्तेमाल करता हूँ। | ● Damage claim | Hindi | 5,134 ms | ₹0.483 | ok |
| s077 | When I opened the box, the screen was already cracked only. Please see this. | ● Damage claim | English | 6,272 ms | ₹0.536 | ok |
| s078 | Namaste, maine sale ke dauraan Navy colour ka order kiya tha, lekin mujhe Green colour aaya hai. Dhanyavaad. | ● Not as described | Hinglish | 2,905 ms | ₹0.351 | ok |
| s079 | Namaste, kripya bataiye mera order kab tak aayega. Subah se yeh out for delivery dikha raha hai. | ● Delivery status | Hinglish | 1,289 ms | ₹0.117 | ok |
| s080 | रिफंड प्रोसेस्ड दिख रहा है, लेकिन अभी तक मेरे बैंक में पैसे नहीं आए हैं! मुझे इस बात से बहुत परेशानी हो रही है। | ● Refund status | Hindi | 1,442 ms | ₹0.122 | ok |
| s081 | भाई ऑर्डर कल आना था na, अभी तक तो आया ही नहीं। | ● Delivery status | Hindi | 1,210 ms | ₹0.114 | ok |
| s082 | Good afternoon, the adapter is not in my box, only the USB cable came inside. I am using this phone for my office calls every day, so kindly send the adapter at the earliest. Thank you very much. | ● Not as described | English | 3,993 ms | ₹0.421 | ok |
| s083 | The pickup agent cut my exchange value from ₹7,500 to ₹5,000. My old phone was fine. | ● Exchange dispute | English | 2,736 ms | ₹0.377 | ok |
| s084 | Namaste, maine sale ke dauran yeh product order kiya tha, lekin speaker full volume pe khar khar karta hai. | ● Warranty or service centre | Hinglish | 3,162 ms | ₹0.349 | ok |
| s085 | Good afternoon, I had ordered the 8 GB RAM version but in the settings my phone is showing only 6 GB RAM. | ● Not as described | English | 2,779 ms | ₹0.344 | ok |
| s086 | Maine 8 GB RAM wala order kiya tha, lekin settings mein 6 GB dikha raha hai! Ye kya chal raha hai, samajh nahi aa raha. | ● Not as described | Hinglish | 2,812 ms | ₹0.367 | ok |
| s087 | Hi, my return was picked up 5 days ago only. When will the refund come pls? | ● Refund status | English | 1,252 ms | ₹0.110 | ok |
| s088 | Good afternoon sir, the pickup agent has cut my exchange value from ₹6,000 to ₹4,000, but my old phone was perfectly fine. I use my phone for office work calls every day. | ● Exchange dispute | English | 2,923 ms | ₹0.390 | ok |
| s089 | फोन के साइड फ्रेम में डेंट है। यह डिलीवरी के समय से ही ऐसा आया है। | ● Damage claim | Hindi | 8,885 ms | ₹0.477 | ok |
| s090 | Namaste, maine ye phone sale ke dauran order kiya tha lekin battery aadhe din mein hi khatam ho jaati hai. Kripya phone replace kar dijiye. Dhanyavaad. | ● Warranty or service centre | Hinglish | 3,002 ms | ₹0.375 | ok |
Real Flipkart listings, fetched 18 Oct 2026. Buyer questions and support messages are written by Dvar for this demo. Grades come from a separate grader model, spot-checked by hand.